Customer comments

These are just a selection of many testimonials we have received from our happy customers.


Fantastic Service - Received from Mike Bailey


Dear Paul, just to let you know I received the watch back this morning. It is stunning and also now fits perfectly. I cannot thank you enough for such impeccable service. It truly is second to none. You give me hope that there are people who care passionately about customer service and you and Watches by Timepiece are on the top of my list!



Fabulous watch and unbelievable price - Received from Jane Cahill


Watch received on Thursday! Just in time for a big birthday. Fabulous watch and unbelievable price. But the superb customer service I received was second to none. I would also like to say a big thank you to David in the Oldham branch who tracked the watch down and went the extra mile for me. I don't think it could have arrived any quicker by carrier pidgeon!! Many thanks you all put a lot of businesses in the shade.



Impressive company service - Received from Terence Campbell-Best


Dear Sir/Madam, I am writing to say how very impressed I am with both your company and you service. To get the watch for the fantastic price you offered it at and then the service, having ordered it on Sunday and receiving it today, Tuesday, I can only commend you for your excellence. Thank you very much.



Brilliant Service - Received from Aadil Mukadam


I just wanted to leave a testimonial for your excellent overall service when I ordered the watch from you the other day. Thank you for your overall brilliant service, from your telephone manner to calling me back and making adjustments to the watch strap prior to dispatch. The time and date was correctly set which saved the hassle which was nice. Plus you sent the watch super fast and I received it within a day with free postage! Brilliant guys, highly recommended.



Will definitely purchase from you again - Received from Elaine Laws


Just wanted to say Thank You for my Accurist Ladies watch which I recieved this morning. It is exactly what I was looking for at such a great price!. Very very fast delivery. Will definately purchase from you again.



Excellent Value and Prompt Delivery - Received from Nick Greenwell


Just to thank you for the prompt delivery and excellent value of my Seiko Divers watch. I only ordered this on Monday and it was on my wrist by Tuesday morning....what service. I'll look no further in future whenever I want anything like this. Absolutely excellent!



Replacement Quickly Delivered - Received from Louise Culyer


I just wanted to thank you for sorting out a replacement watch so quickly - hopefully I will have better luck with this one!



Impressive Service - Received from Andy Orrick


Hello. I would just like to let you know that I am very impressed with your service. Ordered on the Thursday night and it came on Saturday morning at 10 o'clock. Absolutely fantastic.

Next time I'm looking for a watch, you will be my first stop.



Thank you for a speedy delivery - Received from Andrew Emson


Thank you for a speedy delivery. I received the watch within 24 hours of ordering. Excellent service, thank you very much.



Many thanks for your efforts in finding this watch for me - Received from Chris Smith


Many thanks for your efforts in finding this watch for me, excellent service. I will leave some appropriate feedback on Amazon.



The watch was exactly what I wanted - Received from Barbara Porter


I ordered an Accurist watch on a Friday morning and was thrilled to receive it on Saturday morning. The watch was exactly what I wanted and £45 cheaper than I had seen elsewhere. An excellent service which I would recommend.



The service I received was first class - Received from Ken Baines


I purchased 2 Royal London pocket watches for my daughters wedding. The Watches were superb and the service I received was first class. I would certainly recommend your company to my family and friends. A big thank you.



Easy to use website - Received from Richard Haslam


I received my new watch this morning and I just wanted to write to thank you for your prompt service. Your web site was very easy to use and your prices extremely competitive. I am also very pleased with the speed with which the item arrived.

So many websites I have shopped from could follow your example. So, thanks again!



Second to none service and timepiece - Received from Jack Holdsworth


Just thought I'd let you know I received my casio watch I ordered only 2 days ago. The watch is excellent as is the service you provided. Second to none. I will certainly recommend you to anyone I can.



Thank you for your service - Received from Charles Torkington


What a pleasant surprise to find out that my choices in sorting my watch problem out, were the correct ones. I would like to thank you for your honest and sound advice over the telephone yesterday As annoying as it was - the realisation that I would have to buy another watch instead of getting replacement parts and a service - the solution, seemed to be the only sensible one. I guess this is a product of living in a throw away society. I have encountered a similar situation with printers and ink cartridges. I suppose you have also.

My watch arrived this morning first post [my area 1000 - 1030], which was indeed a surprise since I have never made an order on line and received the goods so promptly. It may surprise you [or not] that the time set on the new arrival was accurate to the minute with the one I was wearing and which is being replaced.

I am fortunate that you had the watch on sale and of course, that was essentially the main reason for purchase. I clearly would not have bought another at the price I originally paid.

Thank you for your service and you can be assured that I shall certainly consider returning to your shop on line in the future should I need to purchase another timepiece.



Excellent Service - Received from Susannah


Just to say that I ordered a Casio G Shock yesterday, it was delivered today!! Great watch, very pleased with it and your excellent service



Great Service and Great Prices - Received from Stephen Banks


I just wanted to let you know I'm very happy with the great service you provide at really great prices, the watch fitted first time straight out of the box and at the correct time, Thanks again, Stephen



Great Watch & Speedy Delivery - Received from Nick


I ordered an Accurist watch and the next day the watch arrived in a great presentation box. I'm very happy with the watch and the service you provided...I will most definately call back again!

Thanks again, Nick

Luxury Watches WhatsApp
Luxury Watches WhatsApp

By continuing to use the site, you agree to the use of cookies in line with our Terms and Conditions & Privacy Policy.
You can change this and find out more by clicking here.

Accept Cookies