Return Policy

We do our best to ensure that you don’t have any problems with your product, but if you do, don’t hesitate to contact us.

If you would like to return your product please send it to:



5 The Grand Arcade




Returns must be in unused and in the original packaging complete with the guarantee.

Alternatively, you can return the product direct to the manufacturer along with the valid guarantee card.

Returns are at your own expense and we reserve the right to reclaim our original outgoing postal charges which are currently £4.00 – the cost will be deducted from the original sale price for the refund. 


Returns must be made within 14 working days after the day you receive your product and you are advised to use a secure postal method.

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